At Nova eTuition, we are committed to protecting your personal data and ensuring that your privacy is respected. This policy outlines how we collect, use, and protect your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1. Collection of Personal Data
We may collect your personal data, including but not limited to:
- Name, email address, contact number, and address
- Payment details (for transaction purposes)
- Information provided during course registration or through our platform
This data is collected when you:
- Register for our services
- Communicate with us via our website, email, or other channels
- Participate in surveys, promotions, or feedback sessions
2. Purpose of Data Collection
Your personal data is collected and processed for the following purposes:
- To provide our services, including course access and progress tracking
- To process payments and manage financial transactions
- To send updates, notifications, and promotional materials related to our services
- To improve our services and address user feedback
- To comply with legal and regulatory requirements
3. Disclosure of Personal Data
Your personal data will not be shared, sold, or disclosed to third parties except in the following cases:
- When required by law or regulatory authorities
- To authorized service providers assisting us with operations such as payment processing or IT support
- With your explicit consent
4. Protection of Personal Data
We take reasonable measures to safeguard your personal data against unauthorized access, modification, disclosure, or destruction. This includes secure servers, encryption technologies, and restricted access to authorized personnel only.
5. Access and Correction of Personal Data
Under the PDPA, you have the right to:
- Request access to the personal data we hold about you
- Request corrections to your personal data if it is inaccurate, incomplete, or outdated
To exercise these rights, please contact us at [Insert Contact Information].
6. Retention of Personal Data
Your personal data will be retained as long as necessary to fulfill the purposes stated above or as required by law. When no longer needed, your data will be securely deleted or anonymized.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and collect analytical data. By using our website, you consent to our use of cookies. You may disable cookies in your browser settings, but this may affect the functionality of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the revised date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:
Nova eTuition
Support Team
Email: support@novaetuition.com
By using our services, you consent to the collection, use, and disclosure of your personal data as outlined in this policy. Thank you for trusting Nova eTuition.
